Policies
Draft — review with a lawyer/CA before publishing.
Delivery & Service Policy
(to be confirmed), trading as Aura Volt Technology Services, sells live online training and technical services. We do not ship physical goods.
1. Live courses
- Confirmation: after a successful payment, you get an email confirmation and a payment receipt within minutes. We confirm your seat personally.
- Dates and joining link: we email the start date and timings at least 7 days before the first session. The joining link (Zoom or Google Meet) is emailed to you before the start. A reminder is sent 24 hours before.
- Sessions: 30 hours of live sessions, delivered online, in Indian Standard Time.
- Materials: we share them with you during the batch, and you can keep them for (to be confirmed).
- Certificates: emailed as a PDF within (to be confirmed) of the batch ending, for participants with at least 80% attendance. Each one can be verified on our website.
2. Services
- Deliverables, timelines and the delivery method (email, shared drive, online session) are set out in your written quote.
- Work starts after the advance payment is received.
- We tell you promptly if a timeline needs to change.
3. If something doesn't arrive
- Check your spam folder, then contact director@auravolt.in or +91 80155 06307 with your name and order or enquiry reference.
- We resend confirmations, links or certificates within 1 working day.